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Betternet Safe Shopping Privacy Notice

Last Updated: 

Dernière mise à jour: 

Última Actualización: 

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This notice applies to the safe shopping browsing extensions offered by Betternet (“Safe Shopping Feature”). It should be read in conjunction with the Aura Privacy Policy and it describes data processing practices that may vary from our general Privacy Policy. Where there is an inconsistency between the general Privacy Policy and this notice, this notice prevails.

Information Collected by the Safe Shopping Feature

By installing the Betternet Extension, we will collect and store certain information obtained from your use of the Safe Shopping Feature. We only collect information that we use to provide our services , which are designed to help our users save time and money.

Data We Do Not Collect

We do not collect any information from your search engine history, emails, or from websites that are not retail sites. We do not track your browsing on any site that is not a retail website (a site where you can shop and make a purchase). We also do not collect bank or credit card information.

Data We Do Collect

We do collect online shopping and usage data. When you are on a retail site, to help you save money, we will collect information about that site that lets us know which coupons and promos to find for you . We will usually collect the name of the retailer, coupons and deals offered by the retailer, your page views and order details.

We may also collect and store information about retail websites you view even when you are not interacting with the Safe Shopping Feature. Examples of such data collected are URLs of web pages visited, general information about the visited web page, product searches and related results, information about products added to cart and other product information. The information you share, and we collect, enables us to improve our products and gives us insights about coupons, deals, pricing, which we can share with the rest of our community.

In all cases, the shopping and usage data we collect is not associated with your personal information.

How We Use Aggregate and Anonymized Data.

We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with the retail sites and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for our community.

How We Use Cookies

If you start a shopping session using the Safe Shopping Feature, it will set a cookie on your computer through an affiliate network for the purpose of tracking your shopping session and attributing purchases back to our affiliate links. If cookies or other similar tracking devices from other affiliate marketing companies are already present on your computer, the Safe Shopping Feature will not automatically overwrite those cookies.

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© Aura 2022. 

 All rights reserved.

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*The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. The Personal Cyber Insurance is underwritten and administered by Houston Casualty Company, a Tokio Marine company. Please refer to the actual policy for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.

** Free trial offer can only be redeemed once per customer. Full access to plan features depends on identity verification and credit eligibility.

¹ The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your Equifax credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.

² 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-833-552-2123.

If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date).

³ As compared to the competition. Results based on a 2025 mystery shopper consumer study conducted by ath Power Consulting. ath Power Consulting was compensated by Aura to conduct this study.

⁴ Child members on the family plan will only have access to online account monitoring and social security number monitoring features. All adult members get all the listed benefits.

⁵ Ranked #1 by Forbes, CNBC, and CNET. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own.

⁶ cdc.gov.../getmoving

⁷ commonsensemedia.org.../new-normal

⁸ kaspersky.com.../parents-worried

⁹ Javelin 2022 Identity Fraud Study

‡ Not all features use AI capabilities.

No one can prevent all identity theft or monitor all transactions effectively. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

AURA SERVICES ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. THE SERVICES ARE FOR INFORMATIONAL PURPOSES ONLY AND CANNOT REPLACE THE SERVICES OF PHYSICIANS OR MEDICAL PROFESSIONALS.

Aura's service does not monitor for all content or your child’s behavior in real time. Alerts and/or insights may not be 100% accurate or timely.